Terms of Service-XXlighting

Terms of Service

Overview

This website (xxlighting.com, hereinafter referred to as “this Website”) is operated by xxlighting.com. On this Website, “we”, “our” and “us” all refer to xxlighting.com. We provide you (the User) with this Website and all related information, tools and services, provided that you accept all the terms, conditions, policies and statements set forth in these Terms.

These Terms strictly comply with core EU and US compliance standards, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the US Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act). They also align with the latest 2026 online transaction regulations, focus on the lighting foreign trade scenario, fully protect your legitimate rights and interests, and clarify the rights and obligations of both parties.

Accessing this Website and/or purchasing any lighting products from us constitutes your use of our “Services” and your agreement to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the Privacy Policy, Return Policy and other relevant documents mentioned herein. These Terms of Service apply to all users of the Website, including but not limited to browsers, suppliers, customers, merchants and/or content contributors.

Please carefully read these Terms of Service before accessing or using this Website. Accessing or using any part of this Website constitutes your agreement to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, you may not access this Website or use any Services. If these Terms of Service are deemed an offer, acceptance is limited to these Terms of Service.

Any new features, plugins or tools added to the current store shall be subject to these Terms of Service. You can view the latest version of the Terms of Service on this page at any time. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on the Website. It is your responsibility to check this page regularly for changes. Your continued use of or access to this Website after any changes are posted constitutes your acceptance of those changes.

Part 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province, or that you have reached the legal age of majority and you have agreed to allow any of your minor dependents to use this Website under your supervision.

You may not use our lighting products for any illegal or unauthorized purpose, nor may you violate any laws of your jurisdiction (including but not limited to copyright laws, product safety laws, export control laws) when using the Services.

You may not transmit any worms, viruses or any other destructive code, nor may you conduct any malicious attacks or tampering on this Website and its servers, nor may you engage in any behavior that may affect the normal operation of the Website.

Violation of any term will result in the immediate termination of your Services. We have the right to freeze your account, cancel unfulfilled orders, and reserve the right to pursue your legal liability. At the same time, in accordance with GDPR requirements, we will retain relevant violation records (the retention period complies with legal provisions).

Part 2 – General Terms

We reserve the right to refuse service to anyone for any legitimate reason at any time, but we shall not discriminate against users on the grounds of gender, sexual orientation, religion, race, color, age, nationality or disability (in line with GDPR anti-discrimination requirements), ensuring that all users enjoy equal service rights.

You understand that your content (excluding credit card information) may be transmitted in an unencrypted manner, and may involve (a) transmission through various networks; and (b) changes made to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission, in compliance with the Payment Card Industry Data Security Standard (PCI DSS), and your payment privacy is strictly protected in accordance with GDPR and CCPA requirements, and no payment-related sensitive information will be disclosed.

You agree that without our express written permission, you shall not copy, duplicate, sell, resell or exploit any part of the Services, use the Services or access the Services, or use any contact information on the Website providing the Services, including but not limited to stealing lighting product images, copywriting and transaction functions of this Website, and shall not infringe our intellectual property rights.

The headings used in this Agreement are for convenience only and do not limit or otherwise affect the interpretation and execution of these Terms. The interpretation of the Terms shall first comply with the GDPR, CCPA, CAN-SPAM Act and other relevant legal provisions.

Part 3 – Accuracy, Completeness and Timeliness of Information

We shall not be liable if the lighting product information (including specifications, parameters, prices, inventory), service information provided on this Website is inaccurate, incomplete or untimely. The content of this Website is for general reference only and shall not be the sole basis for your purchase decision. Before making any purchase decision, you should consult more authoritative, accurate, complete or timely information sources. You use the content of this Website at your own risk.

This Website may contain certain historical information (such as past promotional activities, parameters of old lighting models). Historical information necessarily does not represent the latest situation and is for reference only. We reserve the right to modify the content of this Website at any time, but we have no obligation to update any information on the Website. You agree to be solely responsible for keeping abreast of changes to this Website.

In accordance with the “Internet Platform Price Behavior Rules” implemented on April 10, 2026, we commit not to use means such as raising levels, lowering levels, falsely increasing quantities or durations to improperly increase or decrease the prices of lighting products, so as to protect your right to know and choose prices.

Part 4 – Changes to Services and Prices

If there is any change in the price of our lighting products, it will be updated and displayed prominently on the product detail page. If the price change may affect your submitted but unfulfilled order, we will notify you through the contact information you provided, and you will confirm whether to continue the transaction (in line with the latest e-commerce price supervision requirements).

We reserve the right to modify or terminate the Services (or any part or content thereof) at any time, including but not limited to suspending transaction functions and removing some lighting products. If the service change or termination may affect your legitimate rights and interests, we will notify the affected users in advance (in line with GDPR notification requirements), unless there is an emergency (such as server failure, legal mandatory requirements).

We shall not be liable to you or any third party for any modification, price change, suspension or termination of the Services, unless otherwise specified by law (except as explicitly required by GDPR and CCPA).

Part 5 – Products or Services (Adapted to Lighting Foreign Trade Scenarios)

All lighting products and related services on this Website are provided online. These products are limited in quantity and can only be returned or exchanged in accordance with our Return Policy. The specific return and exchange process will be clarified on the order detail page and the Return Policy to ensure a transparent and convenient process.

We have made every effort to ensure that the colors, appearances and images of the lighting products displayed in the store are as accurate as possible. However, we cannot guarantee that any color or detail displayed on your computer monitor or mobile phone screen is completely consistent with the physical product, and you understand and accept this.

We reserve the right (but not the obligation) to restrict the sale of our lighting products or services to any individual, geographical area or jurisdiction (including but not limited to countries/regions subject to export controls). We may exercise this right according to specific circumstances (such as local laws and regulations, logistics restrictions, export control requirements). We reserve the right to limit the supply quantity of any product or service. All product descriptions or product pricing may be changed at any time, and the changes will be updated on the product detail page, with the final interpretation right belonging to us. We reserve the right to stop selling any lighting products at any time. Any product or service provided on this Website that is prohibited in your area shall be deemed an invalid offer.

We do not guarantee that the quality of any lighting products, services, information or other materials you purchase or obtain will meet your expectations, nor do we guarantee that any errors in the Services will be corrected, but we will make every effort to provide technical support and handle them in a timely manner.

Part 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the purchase quantity per person, per household or per order. These restrictions may include orders placed using the same customer account, the same credit card and/or the same billing address and/or shipping address. If we change or cancel an order, we will contact you through the email address and/or billing address/phone number you provided when placing the order. We reserve the right to limit or prohibit orders placed by persons we reasonably determine to be dealers, resellers or distributors.

You agree to provide the latest, complete and accurate purchase and account information (including name, address, contact information, payment information) for all purchases made in our store. You agree to update your account and other information in a timely manner, including your email address, credit card number and expiration date, so that we can complete your transaction and contact you when necessary. Your account information will be strictly stored and protected in accordance with GDPR and CCPA requirements, and will not be disclosed to third parties without your permission. The data storage period is only the reasonable time required to achieve the transaction purpose (except as otherwise specified by law).

If you use services such as password-free payment and automatic deduction, we will display relevant options prominently and provide a convenient way to cancel; if automatic renewal or automatic deduction is used for charging, we will prominently remind you of the deduction time, amount and cancellation method before each deduction, allowing you to cancel at any time, and will notify you in a timely manner if the charging standard changes (in line with the latest 2026 online transaction regulations).

For more details, please refer to our Return Policy.

Part 7 – Optional Tools

We may provide you with access to third-party tools (such as logistics inquiry, lighting design tools, etc.), but we neither monitor these tools nor can we control or interfere with their operation.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any form of warranty, representation or condition, nor any endorsement. We shall not be liable for any liability arising from or related to your use of optional third-party tools.

Your use of any optional tools provided on this Website is at your own risk and responsibility, and you shall ensure that you are familiar with and agree to the tool terms provided by the relevant third-party providers. The personal information of you collected by third-party tools will be processed by the third party in accordance with its privacy policy, and we shall not be liable for it (in line with GDPR third-party data processing requirements). At the same time, we will clearly inform you of the data collection subject and related risks before you use the third-party tools.

In the future, we may also provide new services and/or functions for the Website (including launching new tools and resources). Such new features and/or services are also subject to these Terms of Service. If they involve the processing of personal information, we will separately inform you and obtain your consent (in line with GDPR requirements).

Part 8 – Third-Party Links

Certain content, products and services provided through our Services may contain materials from third parties (such as links to lighting accessories suppliers, logistics partners, etc.).

Third-party links on this Website may direct you to third-party websites unrelated to us. We are not responsible for reviewing or evaluating the content or accuracy of these websites, nor are we liable for any third-party materials or websites, or any other third-party materials, products or services.

We shall not be liable for any damage or loss caused by the purchase or use of goods, services, resources, content or other transactions on any third-party website. Before conducting any transaction, please carefully read and understand the third party’s policies and terms. For complaints, claims, doubts or questions about third-party products, please contact the third party directly. The privacy policy and terms of service of third-party websites are unrelated to us and do not apply to these Terms and our Privacy Policy. We will remind you of the relevant risks before you click on third-party links.

Part 9 – User Comments, Feedback and Other Submissions

If you submit certain specific content at our request (such as lighting use reviews, entries), or voluntarily submit ideas, suggestions, proposals, plans or other materials without our request (collectively referred to as “Comments”), whether by network, email, mail or other means, you agree that we may edit, copy, publish, distribute, translate and use any of your Comments in any medium at any time without restriction. We have no obligation to (1) keep any Comments confidential; (2) pay for any Comments; or (3) respond to any Comments.

We may (but are not obligated to) monitor, edit or delete content that we reasonably determine to be illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes the intellectual property rights of any party or violates these Terms of Service, but we will not arbitrarily delete legally compliant user Comments (in line with GDPR user expression rights requirements), and will explain the reasonable reasons when deleting Comments (if necessary).

You agree that your Comments will not infringe any rights of any third party, including copyright, trademark rights, privacy rights, personality rights or other personal or ownership rights. You further agree that your Comments will not contain defamatory or other illegal, abusive or obscene content, nor will they contain any computer viruses or other malicious software that may affect the operation of the Services or any related websites in any way. You may not use a false email address, impersonate others, or otherwise mislead us or third parties about the source of any Comments. You are solely responsible for any Comments you post and their accuracy. We shall not be liable for any Comments posted by you or any third party.

Part 10 – Personal Information Protection (GDPR, CCPA Special Compliance)

The personal information you submit through this store (including but not limited to name, address, email, phone number, payment information, browsing history, order information, IP address, Cookie information, etc.) is subject to our Privacy Policy. We will strictly process your personal information in accordance with GDPR, CCPA and relevant legal requirements, follow the principles of “legality, legitimacy and necessity”, and will not collect personal information unrelated to the Services (in line with GDPR data minimization requirements). View our Privacy Policy.

In accordance with GDPR requirements (applicable to all EU citizens and users related to our business operations within the EU), you have the following personal information rights:

Right of Access: You have the right to request us to provide a copy of your personal information and understand the way, purpose and relevant basis of our processing of your personal information;
Right to Rectification: You have the right to request us to correct your inaccurate or incomplete personal information, and we will verify and correct it in a timely manner after receiving the request;
Right to Erasure (Right to be Forgotten): Under the circumstances specified by law (such as the personal information is no longer necessary for use, you withdraw your consent, etc.), you have the right to request us to delete your personal information, and we will complete the deletion and notify you within the specified time limit;
Right to Data Portability: You have the right to request us to provide your personal information in a structured, commonly used and machine-readable format, or directly transmit it to other data processors (in line with GDPR requirements);
Right to Object: You have the right to object to our processing of your personal information based on legitimate interests, unless we have a more significant legitimate reason to continue processing or it is necessary to fulfill legal obligations;
Right to Withdraw Consent: You have the right to withdraw your consent to the processing of personal information at any time. The withdrawal of consent does not affect the legality of the personal information processing we conducted based on your consent before the withdrawal. After the withdrawal of consent, we will stop the relevant data processing activities (except as otherwise specified by law).

In accordance with GDPR regulations, if you are dissatisfied with our personal information processing behavior, you can complain to the data protection authority of the member state where you are located, and we will actively cooperate with the relevant investigation. The maximum fine for non-compliant enterprises under GDPR can be up to 20 million euros or 4% of their global turnover, whichever is higher. We will strictly comply with all GDPR regulations to avoid non-compliance risks.

In accordance with CCPA requirements (applicable to California residents), you have the following rights:

Right to Know: You have the right to know the categories, sources, purposes and methods of our collection, use and disclosure of your personal information. We will provide you with such information in a clear and easy-to-understand manner, avoiding vague and lengthy expressions;
Right to Deletion: You have the right to request us to delete your personal information (except for exceptions specified by law). We will complete the deletion and feedback within 45 days after receiving the request (which can be extended by 45 days with prior notice to you);
Right to Opt-Out: You have the right to opt out of our sale of your personal information to third parties (we will not sell your personal information unless you give your explicit written consent). The opt-out process is simple and convenient, and no fees are required;
Right to Equal Service: Whether you exercise the rights specified by CCPA or not, we will not discriminate against you, nor will we refuse to provide you with services, charge higher prices or provide lower quality services.

You can submit requests related to personal information through the contact information at the end of these Terms. We will reply to and handle your inquiries and requests within the time limit specified by GDPR and CCPA (1 month for GDPR, which can be extended by 2 months; 45 days for CCPA, which can be extended by 45 days). We will not sell or rent your personal information to third parties unless we obtain your explicit written consent or as otherwise specified by law.

In the event of a personal information breach, we will notify the relevant regulatory authorities and affected users within 72 hours of first becoming aware of the breach (if the breach may pose a high risk to your rights and freedoms) in accordance with GDPR requirements, and take necessary remedial measures to reduce the impact caused by the breach.

Part 11 – Errors, Inaccuracies and Omissions

Occasionally, there may be information containing typographical errors, inaccuracies or omissions in our Website or Services, which may involve lighting product descriptions, pricing, promotions, discounts, shipping costs, delivery times and inventory status. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time. If the incorrect information may affect your rights and interests, we will notify you in a timely manner (including after you submit the order).

Except as otherwise specified by law, we have no obligation to update, modify or clarify the information on the Services or any related websites, including but not limited to price information. Any specific update or refresh date displayed on the Services or any related websites shall not be deemed to indicate that all information on the Services or any related websites has been modified or updated.

Part 12 – Prohibited Uses

In addition to other prohibited matters specified in the Terms of Service, you may not use this Website or its content: (a) for any illegal purpose; (b) to incite others to commit or participate in any illegal act; (c) to violate any international, federal, provincial or state regulations, rules, laws or local laws (including but not limited to GDPR, CCPA, CAN-SPAM Act); (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, discredit, belittle, threaten or discriminate against others on the grounds of gender, sexual orientation, religion, race, color, age, nationality or disability; (f) to submit false or misleading information (including false orders, false comments); (g) to upload or transmit viruses or any other type of malicious code that will or may affect the function or operation of the Services or any related websites, other websites or the Internet in any way; (h) to collect or track the personal information of others (except as prohibited by GDPR and CCPA); (i) to send spam, phishing, online fraud, impersonation, web crawling, scraping or data theft (in line with the prohibitive provisions of the CAN-SPAM Act); (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security functions of the Services or any related websites, other websites or the Internet. We reserve the right to terminate your use of the Services or any related websites due to your violation of any prohibited use, and may pursue your legal liability as appropriate.

Part 13 – Disclaimer; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free, including but not limited to server outages.

We do not guarantee that the results you may obtain from using the Services are accurate or reliable, including but not limited to the display effect of lighting products and logistics timeliness.

You agree that we may suspend the Services from time to time, and the suspension may be indefinite, or cancel the Services at any time without prior notice to you, but we will notify the affected users in advance as much as possible (in line with GDPR notification requirements).

You explicitly agree that the risk arising from your use or inability to use the Services is entirely borne by you. The Services and all products and services provided to you through the Services (unless otherwise explicitly stated by us) are provided to you “as is” and “as available” without any form of express or implied representation, warranty or condition, including all implied warranties or conditions regarding merchantability, quality, fitness for a particular purpose, durability, ownership and non-infringement.

Under no circumstances shall xxlighting.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any type of direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of profits, loss of income, loss of savings, data loss, replacement costs or any similar damages, whether based on contract, tort (including negligence), strict liability or other reasons, arising from your use of any Services or any products purchased through the Services, or any other claims related to your use of the Services or any products, including but not limited to any errors or omissions in any content, or any type of loss or damage caused by the use of any content (or products) posted, transmitted or otherwise provided through the Services, even if the possibility thereof has been advised. Since some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

This disclaimer does not violate the mandatory obligations specified by laws such as GDPR and CCPA, does not exempt us from liability for damages caused to you by intentional or gross negligence, and does not exempt us from legal liability for violations of GDPR, CCPA, CAN-SPAM Act and other provisions.

Part 14 – Indemnification

You agree to indemnify, defend and hold harmless xxlighting.com and its parent companies, subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claims or demands made by any third party due to your violation of these Terms of Service or the documents incorporated herein by reference, or your violation of any laws (including GDPR, CCPA, CAN-SPAM Act) or the rights of third parties (including reasonable attorney fees).

Part 15 – Severability

If any term in these Terms of Service is deemed illegal, invalid or unenforceable, such term shall still be enforced to the maximum extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining terms. If any term is deemed invalid due to legal provisions such as GDPR and CCPA, we will replace the invalid term with terms that comply with relevant legal provisions to achieve the purpose of the original term as much as possible.

Part 16 – Termination

The obligations and liabilities incurred by both parties before the termination date shall remain valid after the termination of this Agreement, including but not limited to personal information protection obligations, payment obligations, indemnification obligations, etc.

These Terms of Service shall remain in effect from the effective date until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, stopping using this Website or canceling your account. After you cancel your account, we will delete or anonymize your personal information (except as required by law) in accordance with GDPR and CCPA requirements, and stop any further processing of your personal information.

If we unilaterally determine that you have failed to comply with or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without prior notice. You shall still be liable for all payable amounts up to and including the termination date; and/or we may therefore refuse you access to our Services (or any part thereof), freeze your account, and retain your relevant transaction records (in line with the retention period specified by law).

Part 17 – Entire Agreement

Our failure to exercise or enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules we post on this Website or in connection with the Services (including the Privacy Policy, Return Policy, Cookie Policy), constitute the entire agreement and understanding between you and us, and govern your use of the Services, superseding any prior or contemporaneous oral or written agreements, communications and proposals between you and us (including but not limited to any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter (i.e., xxlighting.com). The interpretation shall comply with the GDPR, CCPA, CAN-SPAM Act and other relevant legal provisions, and take into account the particularity of the lighting foreign trade scenario.

Part 18 – Governing Law

These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the laws of Ireland. If you are an EU resident, you may also complain to the data protection authority of the member state where you are located in accordance with GDPR; if you are a California resident, you may complain to the California Attorney General’s Office in accordance with CCPA.

In accordance with the GDPR “place of establishment” principle, as long as you are an EU citizen, or we provide lighting products and services within the EU (such as marking Euro prices, providing free shipping in the European region, etc.), these Terms and related personal information processing behaviors shall be governed by GDPR.

Part 19 – Changes to Terms of Service

You can view the latest version of the Terms of Service on this page at any time.

We reserve the right to update, change or replace any part of these Terms of Service at our sole discretion. The updated and changed content will be posted on our Website and notified to you via your registered email address (in line with GDPR change notification requirements). It is your responsibility to check our Website regularly for changes. Your continued use of or access to our Website or Services after any changes to these Terms of Service are posted constitutes your acceptance of those changes. If the changes involve content related to personal information processing, we will give you a reasonable time to consider whether to accept them. If you do not accept the changes, you may choose to terminate these Terms of Service, and we will process your personal information in accordance with GDPR and CCPA requirements.

Part 20 – CAN-SPAM Special Compliance (US Email Marketing Regulations)

We will strictly comply with the provisions of the US CAN-SPAM Act, standardize email marketing behavior, and eliminate spam. Our specific commitments are as follows:

We will not send commercial emails (spam) without your permission. All marketing emails are based on your explicit consent (opt-in), and we will retain records of your consent for verification;
Clearly identify the sender’s identity and contact information (including the domain name of this Website, contact address, phone number) in marketing emails to ensure that you can clearly identify the sender without concealment or disguise;
Provide a clear, simple and free opt-out option in marketing emails. The opt-out process is simple and easy to understand. You can click the opt-out link at any time to cancel receiving marketing emails. We will process your opt-out request within 10 working days and will no longer send you any marketing emails, and will not discriminate against you because of your opt-out;
Do not use false or misleading email subjects or sender information, do not send emails by impersonating others, ensure that the email content is consistent with the subject, and do not mislead you to click;
Do not send marketing emails to purchased or rented email lists, only send to users who actively subscribe and explicitly agree to receive marketing emails, and do not arbitrarily collect or use others’ email addresses.

If we violate the provisions of the CAN-SPAM Act, you have the right to complain to the US Federal Trade Commission (FTC). We will bear the corresponding legal liability (including a maximum fine of $11,000 per non-compliant email) and rectify the non-compliant behavior in a timely manner.

Part 21 – Contact Information

If you have any questions about these Terms of Service, matters related to GDPR/CCPA/CAN-SPAM compliance, personal information requests, unsubscribing from marketing emails, order issues, etc., please contact us:

Email: [email protected]

Website: xxlighting.com

We will reply to your inquiries and requests within a reasonable time limit (within the time limit specified by GDPR/CCPA), and fully cooperate with you to solve relevant problems to ensure the performance of compliance obligations.