PRIVACY POLICY

Last Updated: April 18, 2026

Website: xxlighting.com (hereinafter referred to as “our Site”, “we”, “us”, “our”)

This Privacy Policy explains how we collect, use, disclose, store, protect and share your personal information when you visit our website, browse our lighting products, submit inquiries, create accounts, place orders, and use our online services. This policy complies with EU GDPR, California CCPA/CPRA, CAN-SPAM Act and global online e-commerce privacy regulations. Your continued use of xxlighting.com means you accept and agree to all terms of this Privacy Policy.

1. Information We Collect

We collect two categories of information from visitors and customers on our lighting website: Personal Information you provide directly and Automatic Device & Browsing Information collected via website technologies.

1.1 Personal Information You Voluntarily Provide

When you submit inquiries, register an account, checkout orders, contact customer service or subscribe to our newsletter, we collect:

• Full name
• Email address
• Shipping address, billing address
• Phone number
• Payment information (credit card details, PayPal transaction data)
• Order history of lighting fixtures, lamps, LED products
• Messages, comments and inquiries you submit via contact forms

1.2 Automatically Collected Technical Information

We collect non-identical device and browsing data through cookies, log files, web beacons and tracking pixels to maintain website stability and optimize product experience:

• Device type, operating system, browser information
• IP address, time zone
• Pages browsed, lighting product views, click behavior
• Referral source website, exit pages
• Cookie identifiers and session data

2. How We Use Your Information

We only use collected information for legitimate business purposes related to our LED & lighting product business, and will not misuse your data beyond the scopes below:

1. Fulfill orders & logistics: Process your purchase of lighting products, arrange shipping, delivery, customs declaration and after-sales service.
2. Payment processing: Verify transactions, cooperate with payment gateways to complete safe payment settlement.
3. Customer communication: Send order confirmations, shipping notifications, after-sales updates, reply to your product inquiries.
4. Marketing & newsletter: Send promotional emails about new lighting products, discounts and industry updates. You may unsubscribe at any time.
5. Website optimization & analytics: Analyze user browsing habits to improve website layout, product display and service experience.
6. Security & legal compliance: Prevent fraud, network attacks, protect website security, and comply with laws, judicial requirements and regulatory obligations.

3. Cookies & Tracking Technologies

Our website uses cookies, pixels and tracking tools (Google Analytics, advertising tracking scripts) to operate normally.

• Necessary cookies: Maintain website session, cart function, login status, cannot be disabled.
• Analytical cookies: Collect anonymous traffic data to optimize our lighting website.
• Marketing cookies: For ad delivery and remarketing of lighting products.

You have full rights to manage cookie preferences via your browser settings; you may disable non-essential cookies at any time. We follow GDPR requirements for explicit cookie consent before loading non-necessary tracking scripts.

4. Sharing of Your Personal Information

We will NOT sell, rent or trade your personal information to unauthorized third parties. We only share limited data with trusted service providers necessary for our e-commerce operation, all of whom are bound by privacy protection agreements:

1. Payment processors: PayPal, credit card payment channels (for order payment verification).
2. Logistics & shipping carriers: Shipping address information only, for global delivery of lighting goods.
3. Website technical service providers: Hosting servers, CDN, website security service providers.
4. Analytics & advertising tools: Google, social media platforms (anonymous browsing data only).
5. Legal requirements: We will disclose information when required by law, court order, government authorities, or to protect our legitimate rights.

5. Data Security

We adopt technical and administrative security measures to protect your personal information from unauthorized access, leakage, tampering and abuse:

• Data encryption for sensitive information (payment, personal address)
• Secure server environment and access permission management
• Regular website security inspection and vulnerability repairWe will promptly notify you in the event of any personal data breach as required by applicable laws.

6. Data Retention Period

We store your information only for the minimum time required:

• Order & transaction data: Retained for tax, accounting, after-sales and warranty of lighting products, then anonymized.
• Account & personal information: Retained during your account validity; deleted/anonymized after account deletion.
• Marketing subscription data: Retained until you unsubscribe from emails.
• Technical browsing data: Automatically cleared and anonymized after regular cycles.

7. Your Privacy Rights (GDPR & CCPA Rights)

As global visitors and customers, you hold the following legal rights under EU GDPR and California CCPA regulations:

1. Right to Access: Request a copy of all personal information we hold about you.
2. Right to Rectification: Request correction of inaccurate personal data.
3. Right to Erasure (Right to be Forgotten): Request deletion of your personal information.
4. Right to Restrict Processing: Restrict us from further processing your data.
5. Right to Data Portability: Request transfer of your data to another entity.
6. Withdraw Consent: Revoke your previous consent for data processing and marketing emails.
7. CCPA Do Not Sell My Data: California residents have the right to opt out of any sale of their personal information.

To exercise any above rights, please contact us via our privacy email below. We will respond to all valid requests within 30 days (GDPR) / 15 business days (CCPA).

8. Marketing Communication & Unsubscribe

We only send commercial emails with your prior consent. Every marketing email contains a clear one-click unsubscribe link. After unsubscription, we will immediately stop all promotional emails to you, in compliance with CAN-SPAM Act.

9. Children’s Privacy

Our xxlighting.com website is for adult business and consumer users only. We do not knowingly collect personal information from minors under the age of 13. If we discover minor data collection, we will delete such information immediately.

10. International Data Transfer

Your personal information may be stored and processed on servers located globally. All cross-border data transfers comply with GDPR and international data protection standards, with adequate privacy safeguards in place.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to adapt to new laws, business changes and service adjustments. Revised versions will be posted on our website with updated date marked. Continued use of our site after revision constitutes acceptance of the new policy.

12. Contact Us for Privacy Inquiries

For all privacy-related questions, data access, deletion requests, cookie concerns and compliance inquiries, please contact our privacy team at:

Privacy Email: info@xxlighting.com